Frequently Asked
Questions

My FutureSoft is a full-service software house that offers custom technology solutions, including web development, mobile applications, AI integration, and more.

We work across multiple sectors, including e-commerce, healthcare, finance, education, and logistics, providing tailored software solutions to meet each industry’s unique needs.

Our team consists of seasoned developers, designers, and consultants with expertise across a wide range of technologies and industries.

Yes, each project is managed by a dedicated project manager who ensures timely delivery, budget adherence, and continuous client communication.

Our team follows rigorous QA processes, including automated and manual testing, to ensure that every product we deliver is robust and error-free.

Yes, we have experience managing large enterprise projects, from initial planning to development, deployment, and ongoing support.

Our team continually updates skills, attends industry conferences, and participates in advanced training programs to stay ahead of technological advancements.

Yes, we offer comprehensive post-launch support to ensure that all products continue to operate smoothly and meet evolving business requirements.

Our process includes consultation, planning, design, development, testing, deployment, and post-launch support to ensure each project’s success.

Yes, we provide scalable solutions tailored to the unique needs of startups, small businesses, and large enterprises alike.

Our web development services include custom website design, e-commerce solutions, CMS integration, SEO optimization, and responsive design.

AI chatbots are automated systems that provide instant responses to customer inquiries, enhancing customer service and efficiency.

We can incorporate cross-platform support, push notifications, payment gateways, user analytics, and location-based services into your mobile app.

Yes, we specialize in building secure, scalable e-commerce solutions that include payment integration, product management, and inventory tracking.

We offer integrations with popular platforms such as WhatsApp, Google Calendar, HubSpot, Shopify, Zoom, and more.

Yes, our AI solutions are fully customizable to meet the unique requirements of each client, including custom workflows and data integrations.

Yes, we offer voice AI systems for automated call handling, CRM integration, and personalized customer interactions.

Web development projects typically take 4 to 8 weeks, depending on the project’s complexity and the features required.

AI optimizes business processes through predictive analytics, automated workflows, and intelligent decision-making support.

We work with Python, JavaScript, TypeScript, TensorFlow, Docker, and cloud platforms like Google Cloud Platform and AWS.

Our payment policy typically involves a down payment upon signing and scheduled payments based on project milestones.

Yes, we provide a confidentiality agreement to ensure that all client data and project details remain secure and private.

In cases where the timeline may extend, we communicate proactively with clients to discuss any adjustments and avoid unforeseen delays.

We allow a set number of revisions during the development phase. Additional changes may incur additional fees depending on the scope.

Upon project completion and full payment, all intellectual property rights for the deliverables are transferred to the client.

Refunds are assessed on a case-by-case basis, generally only available if work has not commenced or milestones are unmet.

Yes, we provide a limited warranty for a specific period post-launch to address any issues or bugs that arise.

We offer ongoing support and maintenance packages that clients can opt into to ensure long-term project performance.

Additional development can be arranged through an addendum contract to continue building on the completed project.

Setup fees are project-dependent and cover initial onboarding, project setup, and any specific infrastructure needs.